Privacy Policy

Last Updated: November 2024

Veeya (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information collected from users (“you” or “clients”) of our website theveeya.com and any services we provide. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data We Collect

We may collect and process various types of personal data from clients, including:

Contact Information: Name, email address, phone number, mailing address
Professional Information: Job title, employer, school name, or educational affiliation
Technical Information: IP address, browser type and version, device information, operating system, and cookies data
Usage Information: Pages visited, time spent on pages, clicks, and other actions taken on our website
Communications Data: Any communications you send to us, including messages, requests for support, and feedback

2. How We Use Your Data

We use your personal data for the following purposes:

Providing Services: To deliver our services, process transactions, and communicate with you regarding any requests or support needs.
Improving Our Website: To analyze website usage, track visitor patterns, and enhance our user experience.
Marketing and Communications: To provide you with information about new services, promotions, and events that may be of interest to you (only with your consent where required by law).
Compliance and Legal Obligations: To comply with any legal or regulatory obligations, including fraud prevention, security monitoring, and enforcing our terms and policies.

3. Legal Basis for Processing Data

Our legal grounds for processing personal data include:

Consent: When you give us permission to process your data for certain purposes, such as marketing.
Performance of a Contract: To fulfill any contractual obligations to provide our services to you.
Legitimate Interests: To improve our website, secure our operations, and communicate effectively with clients.
Legal Compliance: Where processing is necessary for compliance with legal obligations.

4. Sharing Your Data

We may share your personal data with:

Service Providers: Trusted third parties who perform functions on our behalf, such as website hosting, data analysis, email delivery, or customer support.
Affiliates: Other Veeya entities and subsidiaries for the purposes described in this Privacy Policy.
Compliance and Legal Purposes: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Veeya, our clients, or others.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and track user patterns.

6. Data Security

We take data security seriously and use various administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security measure is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements. When personal data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete personal data.
Deletion: Request deletion of your personal data, subject to legal requirements.
Objection and Restriction: Object to or request restriction of processing of your personal data in certain circumstances.
Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the contact information provided below.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our services and website after any changes signifies your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at:

Veeya Data Privacy
techhelp@theveeya.com
602-445-6101